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Issue Tracking or Tasks list – a comparison

A SharePoint Online tutorial by Peter Kalmström

SharePoint iconSharePoint has two built-in list templates that often can replace each other: the Tasks list and the Issue Tracking list. There are however some differences you should be aware of when you decide which list template to use.

In the demo below Peter Kalmström, CEO and Systems Designer of kalmstrom.com Business Solutions, shows the two list templates and compares them. Here is what he finds:

  • If you use the Issue Tracking list template you cannot synchronize the list with Outlook and Project.
  • Only the Tasks list has a timeline.
  • The Tasks list has more views than the Issue tracking list.
  • Only the Tasks list item has a 'Show more' link, but there is no way to decide what should be hidden. The Issue tracking list item shows all fields.
  • Only the Tasks list item has a 'Start Date' field.
  • Only the Issue Tracking list item has a 'Category' dropdown.
  • Only the Issue Tracking list item has a Comments field.
  • The 'Predecessors' field in the Tasks list item has a corresponding 'Related Issues' field in the Issue Tracking list item.
Tasks Issue Tracking
6 views 3 views
Show more  
Start Date  

Peter's recommendation is that you choose the list that has most of the features you need and then modify it, for example by adding or deleting columns and creating views. In the following articles we will give you some tips on how to enhance the Issue Tracking template, and you can of course do the same with the Tasks template.

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