Security and Integrity
Kalmstrom Enterprises AB (the company behind the brand kalmstrom.com
Business Solutions) respects your security and integrity
of private data and the worry you might feel about how we
use your data. Therefore we want to inform you about how
we treat the information we get from you and what details
are stored when you visit our website.
Consent and updates
When you visit this website or contact the kalmstrom.com
team via e-mail or chat you give your consent to Kalmstrom
Enterprises' registration and use of your data according
to the guidelines below. Kalmstrom Enterprises AB reserves
the right to update and change the guidelines. All such
updates and changes are mandatory for all users and are
announced here.
Personal data
Kalmstrom Enterprises AB registers personal information
like name, title, company, address, e-mail address and telephone
number that are given in e-mails and chat messages. The
information is used only for our own needs, such as to be
able to send information about updates of a product that
is used or tested. No data is given to a third party unless
you have been given a possibility to object, and in case
of third party it is only for references, mentioning of
companies in blog posts etc.
Product security
In designing the kalmstrom.com products we have made the
choice to leave the security in the hands of your own IT-Department
or Microsoft as far as possible.
Our products always store your information in places where
you control them. Our SharePoint add-ins and solutions are
all SharePoint-hosted. That means that they store the information
in the SharePoint site where you install them. We do not
sell any provider-hosted add-ins or solutions.
When a user interacts with our SharePoint-software, the
only information being transmitted back and forth is between
the browser or office application on one hand and the SharePoint
server on the other hand. In some cases, we also use a database
which is stored on your local network or in browser cookies
which are stored on your computer.
Our Outlook add-ons store and help you handle information
stored in:
- Private or shared Outlook folders, which under your
control is configured to be stored or cached locally
on your computer or a mail server.
- Databases on your network or on your personal computer.
- Web browser cookies.
Our Outlook products have full permissions to read and write
all your Outlook information, but it will never transmit
or store any of that information to any servers other than
the ones that you control. In some of our Outlook products,
helping you send e-mails is part of the feature set. For
example, our Folder HelpDesk software will send e-mail
from you or from a shared account based on your permissions,
but we will never send any “un-solicited” e-mails of any
kind on your behalf or use your permissions to do anything
outside the features-set of the application.
When you use our products, there is no network traffic to
our servers or to servers outside of your control, with
the following three exceptions:
- Registration check. Our products periodically call
our servers to check if the product has a valid registration
key. Only the e-mail address and a unique identifier
of the installation is sent to our servers, no private
information, no information about the data in the application,
no usage history etc. If you want to avoid the registration
check, we recommend a Premium subscription and get a
register free Premium copy which does not perform that
check.
- Excel statistics. Most of our solutions have the
ability to create and download an Excel reports with
lots of pivot tables based on the information in the
solutions (the tickets, the appointments, the time reports,
the e-mails and so on). During that process the statistics
information is indeed transferred to our servers, where
we create the Excel file for you and allow you to download
it. Once the file is created, the statistics information
is removed from the memory on our server immediately,
along with the Excel file. If you want to avoid the
Excel statistics, you can simply not use that feature,
or you can set it up internally on your own server,
with our help. The help in setting that up is included
in the Premium subscription fee.
- Our product Document Tagger sends the contents
in your documents to a
Google
Service for analysis and keyword extraction. That
transmission is done in a secure way. kalmstrom.com
does not store or monitor any of the document content
or usage history.
Cookies
Currently Kalmstrom Enterprises AB uses the following cookies
on the website for kalmstrom.com Business Solutions:
Google Analytics
Google Analytics is a service offered by Google Inc. that
generates detailed statistics about the visitors to a website.
It uses cookies that are saved to your computer when you
visit kalmstrom.com. With the help of these cookies Google
Analytics can analyze how the website is used. The information
from the cookies, like your IP-address, location referrer
and time on the website, is saved on a server at Google
in the USA. Google analyzes the info and gives Kalmstrom
Enterprises reports about activities on the website. These
reports are general, and it is not possible for us to discern
or track the movements of single visitors. Google can give
this information to a third party if it complies with the
law. Google will not compare your IP-address with other
data from Google.
YouTube
The kalmstrom.com presentation product demos are stored
at YouTube. YouTube.com stores cookies that show how many
times the demos are shown.
We have added cookies to the homepages for the FAQ and Tips
sections, to make it possible for visitors to return to
the part of the content that was opened last time.
Remove/turn off cookies
Most modern browsers support cookies and allow the user
to disable them. Look under Tools >Internet options >Security.
More info in your browser's help menu.
Most browsers also allow a full wipe of private data including
cookies, and we recommend to use that feature regularly
instead of blocking all cookies. Tools >Internet options >Remove
cookies.
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