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Security and Integrity

Kalmstrom Enterprises AB (the company behind the brand kalmstrom.com Business Solutions) respects your security and integrity of private data and the worry you might feel about how we use your data. Therefore we want to inform you about how we treat the information we get from you and what details are stored when you visit our website.

Consent and updates

When you visit this website or contact the kalmstrom.com team via e-mail or chat you give your consent to Kalmstrom Enterprises' registration and use of your data according to the guidelines below. Kalmstrom Enterprises AB reserves the right to update and change the guidelines. All such updates and changes are mandatory for all users and are announced here. 

Personal data

Kalmstrom Enterprises AB registers personal information like name, title, company, address, e-mail address and telephone number that are given in e-mails and chat messages. The information is used only for our own needs, such as to be able to send information about updates of a product that is used or tested. No data is given to a third party unless you have been given a possibility to object, and in case of third party it is only for references, mentioning of companies in blog posts etc. 

Product security

In designing the kalmstrom.com products we have made the choice to leave the security in the hands of your own IT-Department or Microsoft as far as possible.

Our products always store your information in places where you control them. Our SharePoint add-ins and solutions are all SharePoint-hosted. That means that they store the information in the SharePoint site where you install them. We do not sell any provider-hosted add-ins or solutions.

When a user interacts with our SharePoint-software, the only information being transmitted back and forth is between the browser or office application on one hand and the SharePoint server on the other hand. In some cases, we also use a database which is stored on your local network or in browser cookies which are stored on your computer.

Our Outlook add-ons store and help you handle information stored in:
  • Private or shared Outlook folders, which under your control is configured to be stored or cached locally on your computer or a mail server.
  • Databases on your network or on your personal computer.
  • Web browser cookies.
Our Outlook products have full permissions to read and write all your Outlook information, but it will never transmit or store any of that information to any servers other than the ones that you control. In some of our Outlook products, helping you send e-mails is part of the feature set. For example, our Folder HelpDesk software will send e-mail from you or from a shared account based on your permissions, but we will never send any ???un-solicited??? e-mails of any kind on your behalf or use your permissions to do anything outside the features-set of the application.

When you use our products, there is no network traffic to our servers or to servers outside of your control, with the following three exceptions:
  • Registration check. Our products periodically call our servers to check if the product has a valid registration key. Only the e-mail address and a unique identifier of the installation is sent to our servers, no private information, no information about the data in the application, no usage history etc. If you want to avoid the registration check, we recommend a Premium subscription and get a register free Premium copy which does not perform that check.
  • Excel statistics. Most of our solutions have the ability to create and download an Excel reports with lots of pivot tables based on the information in the solutions (the tickets, the appointments, the time reports, the e-mails and so on). During that process the statistics information is indeed transferred to our servers, where we create the Excel file for you and allow you to download it. Once the file is created, the statistics information is removed from the memory on our server immediately, along with the Excel file. If you want to avoid the Excel statistics, you can simply not use that feature, or you can set it up internally on your own server, with our help. The help in setting that up is included in the Premium subscription fee.
  • Our product Document Tagger sends the contents in your documents to a Google Service for analysis and keyword extraction. That transmission is done in a secure way. kalmstrom.com does not store or monitor any of the document content or usage history.

Cookies

Currently Kalmstrom Enterprises AB uses the following cookies on the website for kalmstrom.com Business Solutions:

Google Analytics
Google Analytics is a service offered by Google Inc. that generates detailed statistics about the visitors to a website. It uses cookies that are saved to your computer when you visit kalmstrom.com. With the help of these cookies Google Analytics can analyze how the website is used. The information from the cookies, like your IP-address, location referrer and time on the website, is saved on a server at Google in the USA. Google analyzes the info and gives Kalmstrom Enterprises reports about activities on the website. These reports are general, and it is not possible for us to discern or track the movements of single visitors. Google can give this information to a third party if it complies with the law. Google will not compare your IP-address with other data from Google.

YouTube
The kalmstrom.com presentation product demos are stored at YouTube. YouTube.com stores cookies that show how many times the demos are shown.

We have added cookies to the homepages for the FAQ and Tips sections, to make it possible for visitors to return to the part of the content that was opened last time.

Remove/turn off cookies
Most modern browsers support cookies and allow the user to disable them. Look under Tools >Internet options >Security. More info in your browser's help menu.

Most browsers also allow a full wipe of private data including cookies, and we recommend to use that feature regularly instead of blocking all cookies. Tools >Internet options >Remove cookies.

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