Then create a new list - the Archive list - built on that
template:
In SharePoint Designer, create a new workflow
attached to the Main list and set it to start automatically when an item is
changed.
Define the Conditions:
And the Actions:
A.
B.
If you wish to delete the ticket from the Main list, define another action
to do that:
Check the workflow, and Finish
if it is ok.
Close a test ticket in the Main list. Then it
should show up in the Archive list.
If you set an action to delete the
item, the ticket should also
disappear from the Main list.