Issue Tracking and User Support
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Outlook
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SharePoint:
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Outlook + Exchange: |
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 HelpDesk OSP
Connect Outlook to
your SharePoint-based
helpdesk and convert e-mails
to list items. Also for Office Live.
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 Public Folder HelpDesk
Overwhelmed by requests? Collaborate
to solve them with this helpdesk inside Outlook.
Also for shared mailbox.
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Attachment handling |
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Resource Booking and Management |
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Outlook + SharePoint |
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Outlook + Exchange: |
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 SP Attach
No more problems with attached files!
Let SP Attach publish them
to your intranet.
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 Calendar Browser
Use Outlook calendars to keep track of any kind of bookings: rooms, cars, projectors
or even people.
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Time Reporting |
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Knowledge Base |
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Outlook:
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Outlook: |
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 TimeCard
Report Time and Expenses directly from
your calendar.
No more double entries!
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 KBase
Stop
playing "who remem-bers how that issue
was solved". Look it up in KBase!
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Name Days |
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Data Exploration |
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Outlook: |
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Excel: |
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 NameDays
Add Name Days
to your Outlook Calendar.
Free!
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 OLAP Reporting Tool
Does your database contain
huge amounts of information?
Make use of it!
Analyze the data and share custom reports.
For cubes or Analysis Services.
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