Home >Tips > SharePoint Online from Scratch > Issue tracking lists introduction kalmstrom.com site map icon Site map  

Introduction to Tips on Issue Tracking List Enhancements

A SharePoint Online tutorial by Peter Kalmström

SharePoint iconIn the following Tips articles we will give information that is especially suitable for SharePoint lists that are used for incident management, issue tracking and other shared tasks. Most of what is shown works in the same way for SharePoint Online and SharePoint on-premises.

Peter Kalmström, CEO and Systems Designer of kalmstrom.com Business Solutions, will first explain the differences between the Tasks and Issue tracking list template. In the continuation he uses a modified Issue Tracking list, but you can do the same modifications and enhancements if you build your list on the Tasks list template. Note that these two list templates currently only are available in the classic interface.

These tutorials are not intended to give a recipe on how to create the perfect helpdesk list. Instead it is our intention to point to various options, so that each helpdesk team can make the modifications that suit them best.

Also refer to the kalmstrom.com Blog:

SharePoint Tips For Issue Tracking Lists

SharePoint issue tracking Articles

E-mail Converter iconDoes your organization often get requests, questions or error reports by e-mail? Convert them into SharePoint list items with the kalmstrom.com product E-mail Converter. You can connect E-mail Converter to any SharePoint list.

Follow kalmstrom.com on LinkedInFacebook or Twitter!

back icon next icon
Products Buy FAQ Services Tips Books Contact About Us Tools

Security and integrity

Copyright  Kalmstrom Enterprises AB  All rights reserved