The Folder HelpDesk Manual
You are welcome to download the Folder HelpDesk Manual
in PDF or DOCX format.
We recommend the PDF file, but if you want to edit the file
you must use the Word option.
You may print this manual or parts of it for use within
your organization. You may also change or add text and images
to adapt the manual to your needs.
The manual is updated every time a new feature is added
to Folder HelpDesk and also at other times if users
point out that things need to be clarified.
These are the main sections in the Folder HelpDesk
3 The Folder HelpDesk ticket
4 Support staff workflow
5 Work with tickets
6 Install Folder HelpDesk
9 Upgrade or Repair Folder HelpDesk
|10 Excel reports
11 Web form
12 Folder HelpDesk options
13 Customize forms
14 The kalmstrom.com Community
16 Remove Folder HelpDesk