Upgrade Folder HelpDesk
Subscribers are welcome to download the latest version
of Folder HelpDesk and upgrade their installations
at no extra cost.
The upgrade must be performed by a person who has Write
permission over the server folder and Owner permission over
the Outlook public folder/shared mailbox.
Note: No one should use Folder HelpDesk when it is
It might me necessary to allow pop-ups
in your browser for the download to work.
Download the .exe-file
Yes, I want to download Folder HelpDesk
For details about upgrading, refer
- Save the installation file
to your computer and then to the Folder HelpDesk
root file folder on your server.
- From a client, run the newly downloaded
Setup file and in the installation type dialog,
select 'Upgrade/Repair existing Folder HelpDesk'
and click Next.
- Specify the Outlook folder
of your existing Folder HelpDesk installation.
- (Upgrade the Folder HelpDesk
Client Tools. ) If the client tools have been
updated, they will be upgraded silently on the machine
used for the upgrade. Other clients will be prompted
to upgrade them the next time Folder HelpDesk
is started. Click Yes, and the upgrade is automatic.
The file FHDClientSetup.msi
in the Folder HelpDesserver
folder may also be used for a central upgrade of the
client tools via Active Directory.
- (If you have multiple installations, repeat the
process for each Outlook folder.)
|It was the smoothest
upgrade I ever experienced from any software. Ran
the install and 5 minutes later we were back up
René Le Blanc, IT Manager
|Downloading for the first time? Use the
Download page instead!
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