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E-mail Converter V5 Prepares for Future Development

Borgholm, Sweden, 13 July 2018
The kalmstrom.com Outlook add-in HelpDesk OSP has been on the market since SharePoint was fairly new. With today's update, the add-in has a new name, E-mail Converter for Outlook and SharePoint, to better describe how it can be used. In the new version, the developers have focused on modernizing the code, so that it will be easy to take E-mail Converter into the two thousand twenties.

Publish from Outlook folder to SharePoint list
E-mail Converter can be used for all kinds of publishing from Outlook to SharePoint. The application converts e-mails into SharePoint list items, automatically or manually and with all formatting, images and attachments kept. This is useful for support teams but also for other issue tracking or e-mail sharing purposes. To convert an e-mail to a SharePoint ticket, is also a good way of getting embedded images into SharePoint lists. To add them directly into the list item is more complicated.

The E-mail Converter 'Blank ticket' button in Outlook, lets users create an empty SharePoint list item and then fill it out when the list items opens in Outlook. Support teams can use the blank ticket option when a report comes in by telephone, sms or similar. Caller details can be filled out in Outlook before the list items opens or be picked from the Global Address Book or Outlook Contacts.



Easier management, usage and upgrade
While replacing much of the code, the kalmstrom.com developers have of course also made small improvements here and there. These enhancements makes E-mail Converter smoother to use and manage.

E-mail Converter must be installed in each PC where it should be used, so the upgrade prompt is probably what subscribers will appreciate most. Once they get version 5 installed, they will no longer have to download new versions from the kalmstrom.com website. Instead E-mail Converter will prompt users to upgrade when there is a new version, and they just have to confirm to have their installation upgraded.

30 days free trial
The fully functional version of E-mail Converter can be downloaded from the kalmstrom.com website and evaluated for 30 days without any obligations. On the website you can also find much more information about E-mail Converter.

kalmstrom.com Business Solutions is a Swedish brand for well functioning and documented add-ins for Microsoft Outlook and SharePoint. Each product adds functionality to the Microsoft platform it builds on, so when software from kalmstrom.com is implemented, the users can go on working in an environment they already know.
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