Converter for Outlook and SharePoint converts incoming
e-mails into SharePoint list items, manually or automatically.
Rich text, formatting, attached files, embedded images,
priority, sender information ‒ all can included in the item.
E-mail Converter can also convert appointments and
tasks to SharePoint list items. The product has been on
the market since 2010, earlier under the name HelpDesk
With E-mail Converter you can also create new SharePoint
items from Outlook. The item is displayed in Outlook after
creation, so that you can fill it out and save it. You don't
have to open SharePoint at all!
E-mail Converter combines three main parts:
Add-in for Outlook, installed on every user’s
client machine or on a server placed Outlook for use
with OWA. There is no installation on the SharePoint
site. Once installed in Outlook, E-mail Converter
works with all profiles, for example with an Office
365 Outlook account.
SharePoint lists. E-mail Converter
works with all list templates provided by Microsoft
for SharePoint, except library templates. SharePoint
lists can be highly
customized to suit the organization's needs.
Excel report for performance analysis.
SharePoint list items can be created:
Manually from a selected e-mail, appointment or
Automatically from all e-mails in a defined folder.
Manually when an issue is reported in another way.
Sender information can be taken from the Outlook contacts
or from the Global Address list.
Distribute incoming e-mails from different Outlook
folders to different SharePoint lists.
E-mail threading: add all e-mails for the same case
in one SharePoint item.
Merge several SharePoint items, or parts of them,
Global Setting: the settings decided by the admin/first
user, and any setting changes made after that, are distributed
to all other users automatically.