to watch and share these video demonstrations on how to
set up and use E-mail Converter.
We are recording new demos after the name change from
HelpDesk OSP to E-mail Converter, and the demos
below will be replaced as soon as possible. However, most
of what is shown in the demos work in the same way in
E-mail Converter as it did in HelpDesk OSP.
Create a SharePoint workflow that sends an e-mail to the
caller when his/her e-mail has been converted into an
E-mail Converter ticket. This demo shows an old version
of E-mail Converter, then called HelpDesk OSP.