Welcome to watch and share these video demonstrations on how to set up and use E-mail Converter.
We are recording new demos after the name change from HelpDesk OSP to E-mail Converter, and the demos below will be replaced as soon as possible. However, most of what is shown in the demos work in the same way in E-mail Converter as it did in HelpDesk OSP.
Create a SharePoint workflow that sends an e-mail to the caller when his/her e-mail has been converted into an E-mail Converter ticket. This demo shows an old version of E-mail Converter, then called HelpDesk OSP.