Problem Why do I need support? Is your software so bad or difficult to install?
Why do I need support? Is your software so bad or difficult to install?No, our applications are neither bad nor difficult to install, but they work in a complex environment. Making the most of them requires expert knowledge of both Outlook, Exchange, Active Directory, SharePoint and other techniques.
Although most of our customers know a lot of this, it is convenient to have someone to ask when problems occur. If you describe your situation to us, we can also point out possibilities that you might not have considered.
To get the most out of your kalmstrom.com product(s) you need both support and free upgrades. As our products are built on top of Microsoft’s, we often have to adapt them to enhancements in the Microsoft products and to support new versions.
Upgrading our products is always easy, so subscribers will have no problems to upgrade their installations and always use the latest and best version.