Problem OLEDB or ODBC error
OLEDB or ODBC errorError Description:"Cannot connect to the data source '[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified;IM002'."
Error Reason: "MS Access Database" User DNS is not configured on the user's machine.
This error can occur with these applications: Folder HelpDesk, TimeCard, HelpDesk OSP and Calendar Browser
Resolution: To configure a User DNS for the MS Access Database, follow the steps below: