Category HelpDesk OSP
Problem Buttons: I cannot see the HelpDesk OSP buttons in Outlook.
Buttons: I cannot see the HelpDesk OSP buttons in OutlookPlease check if the HelpDesk OSP add-in is disabled in Outlook. If it is, enable it.
Go to File >Options >Add-Ins Com Add-Ins GO
For Outlook 2013 you can also try this:
Click File > Options > Customize Ribbon > and under Customize the Ribbon > select the Developer check box.
Click Developer > in the Add-Ins group > click Disabled Items.