Access to SQL: Is it easy to migrate
the Folder HelpDesk data from an Access
to an SQL database?
If you find it easy depends on how familiar
you are with SQL server tools. Follow these
steps for migrating to an SQL database.
The process is the same for SQL Server and
- Shutdown Outlook.
- Move the FolderHelpDesk.mdb
database to a backup folder.
- Delete the FolderHelpDesk.mdb
database in the Folder HelpDesk
network shared folder (that is,
if you have not moved, but copied
to a backup folder).
- Start Outlook and click the
Folder HelpDesk Outlook folder.
- Folder HelpDesk will
now prompt you to select a new database.
Select one of the SQL options that
will create a new empty database.
- Do not perform any ticket operation
from Outlook yet, as you need to
manually migrate the ticket data
from Access to the SQL database.
- You can use any import tool
(part of SQL server or 3rd party)
to import data from the Access database
(FolderHelpDesk.mdb ). You can also
do that simply by opening each table
and copy and paste.
- Once everything is copied, start
Outlook and use Folder HelpDesk
as you would normally do.