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kalmstrom.com FAQ – E-mail Converter

Type Subscription

ProblemSubscription level: We have 8 to 10 technicians in 4 different locations. What type of subscription would you recommend?

Subscription level: We have 8 to 10 technicians in 4 different locations. What type of subscription would you recommend?

E-mail Converter  logotypeThe kalmstrom.com products have three subscription levels, Minimum, Medium and Premium. All three levels will give you, support and free upgrades.

All levels will also give you the right to use E-mail Converter for your 10 technicians in 4 locations: and to expand the use also, if it becomes necessary. We always give free use of E-mail Converter within the subscribing organization.

As you have only 8-10 users, I suppose Premium will mean a too big investment for you even though it gives many benefits. Therefore we will explain about the Minimum and Medium levels. The difference between the levels is what is included in addition to E-mail Converter.

If you are interested in the Premium level please refer to https://www.kalmstrom.com/Community/PremiumMember.htm


The Minimum level will give free use of one edition of E-mail Converter within your organization + support and free upgrades. That way users always have good functioning software that is updated to support the latest technologies.


The Medium subscription gives the same as the Minimum level, but for a small additional fee you will also have licenses to additional kalmstrom.com Solutions for Outlook and SharePoint. We encourage use of several kalmstrom.com products within our subscriber organizations, so the fee for the Medium level is very advantageous even if you only want to include one of the allowed four additional products.

With a Medium subscription you may choose a maximum of two Gold Solutions and two Silver Solutions, refer to the kalmstrom.com Products page.

Here is a suggestion on kalmstrom.com Solutions that work well in combination with E-mail Converter, but feel free to select the products that suit your organization best.

The second Gold Solution

Kanban Task Manager for SharePoint logotypeWith Kanban Task Manager connected to a E-mail Converter tasks list, you can visualize the E-mail Converter tickets on a kanban board in SharePoint. Drag and drop color coded tickets between phases as work proceeds! Blog post

Combine the Outlook edition of E-mail Converter with one of the 24/7 editions: for Azure or IIS. That way you will have automatic conversion around the clock and also the benefits of the Outlook editions.

2 Silver Solutions

SP Archive for SharePoint icon SP Archive lets you archive SharePoint list items: for example old E-mail Converter tickets!: in a customized way to a database. As you know, SharePoint lists have a limit, and by archiving the items to a database, you get them stored in a better way than keeping them in SharePoint. KBase icon

, a knowledge base for SharePoint and Outlook.


We recommend the Medium subscription. It will give you three additional kalmstrom.com Solutions for a fee that is just a little bit higher than the Minimum level. Even if you only want to use one of them, the Medium fee is favorable!

More info

For more information, please refer to the E-mail Converter subscription page.

Welcome to contact the Sales department if you have questions about subscription levels. We will do our best to help you judge what is the right alternative for your organization!

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