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kalmstrom.com FAQ – E-mail Converter


Type Installation

ProblemOffice 365: In the old days, I would download an application to my PC and install it there, but I don't understand how to add stuff to my Office 365?

Office 365: In the old days, I would download an application to my PC and install it there, but I don't understand how to add stuff to my Office 365?

You cannot install E-mail Converter directly in the Office 365 Outlook. Instead you have to install it in your desktop Outlook and use an Office 365 profile.

Please follow these steps:

  • Install and configure E-mail Converter in your desktop Outlook as described in the E-mail Converter manual and video demonstrations.
  • If you already have an Office 365 mailbox in your desktop Outlook, E-mail Converter will now work there also.


If you don't have the Office 365 mailbox in your local Outlook, please refer to the kalmstrom.com Tips article on how to add an Exchange Online mailbox to Outlook.