 | Which application are you writing about? |
| Why did you download it? |
| How long have you had it? |
| Did you have any problems installing it? |
| Did you have any problems starting to use it? |
| How do you use the software today? |
| How many people in your organization use it ? |
| How frequently do you use it? |
| What business problems has the application solved for you? |
| How has the end-users reacted? |
| Do you find the application easy to customize? |
| How does the it fit into your IT infrastructure? |
| Would you recommend it to others? |
| Have you got any wishes or suggestions for future development of the software? |