The slideshow gives an overview of PF HelpDesk.
Watch it, and if the application seems to be what you
want, you are welcome to try it for 30 days without any
obligations.
Download a PowerPoint
presentation. This .pps file gives the best quality.
It can also be watched with Microsoft Office Power
Point Viewer.
Watch the slides online: (both are included in
the download above) 1. Public Folder HelpDesk 2.
OLAP Reporting Tool + KBase
Testimonial: "The learning curve is practically nonexistent
because it is directly integrated with Outlook as an
“add-in,” meaning that after it is installed (a very
simple process handled automatically the first time the
Public Folder is accessed by the user), it appears to
just be a part of Outlook with its own icons and menu
items on Outlook’s Toolbar.
The ability to add a new
case with two mouse clicks (one to add and the other one
to open/edit) directly from within the email program has
significantly streamlined our work flow." David Austin, New York State Defenders Association, USA
