The slideshow gives an overview of HelpDesk for Outlook and SharePoint.
Watch it, and if it seems to be what you want, you are welcome
to
download the application and test it for 15 days.
Please
refer to the
video demonstrations online and the downloadable
manual for information about installation, configuration and use.
You might also be interested in reading the
press release.
Easy to use - complicated to develop
"It is quite straightforward from the outside, but there is some really complex algorithm/programming beneath. Encapsulating all those complexities into friendly interfaces is the key."
kalmstrom.com Lead Developer Bahrur Ipham.