Activity: is HelpDesk OSP only working while a user is logged on and Outlook is active?Table of Contents (index)Problem Type : Features Problem Category : HelpDesk OSP Q. I would like to run Outlook on a user account on a server and then disconnect the session or preferably not even have the user logged in and run HelpDesk OSP as a service. A. It is much more difficult to build and support a 100% server-based solution so we have elected to go with an Outlook-based solution. What I would recommend if you want it to be non-touch, is to simply set it up in a virtual machine, with Outlook running on that virtual machine, and then manage the virtual machine on the server. Table of Contents (index) |