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Share information with KBase for Outlook
  
the Knowledge Base that runs completely in an Exchange public folder

KBase - the knowledge base that runs in an Outlook public folderNo database is needed for this solution, in which images, attached files and rich text can be used in articles, which are easily saved to web pages for publishing on a website or an intranet.

KBase for Outlook leverages existing storage and search capabilities in Microsoft Outlook. Create the articles inside Outlook and use all the Outlook tools you normally use, like text formatting, spelling check and attachments. The KBase articles are saved in Outlook in the same way as e-mails and appointments, and they can of course be full text searched.
 
Features: Microsoft Office Marketplace logo
punkt Knowledge base available right inside Outlook, an environment that users already know
punkt No new client installation
punkt Off-line possibilities
punkt Rich text, html and attached files
punkt Full text searching
punkt Drop-down combo boxes for Problem category and type
punkt Save articles as .htm files
punkt Fully featured download – only constrained by a nag screen.
punkt Works with all versions of Microsoft Outlook
punkt Can be embedded in a SharePoint site

119 EUR / 190 USD / 100 GBP - no per user fee

For info about payment and inclusions, refer to the Purchase page.
KBase for Outlook is fully integrated in MS Outlook

Share information, track issues and manage support cases with Public Folder HelpDesk for Outlook
Use KBase stand-alone or with Public Folder HelpDesk for Outlook

See also
  Purchase
Download
  Revisions
A slideshow made in PowerPoint Slideshow
Demonstrations
Document in MS Word format! Manual
  Press release

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Microsoft will continue
to support public folders many years ahead!
See more info at the
MS Exchange team blog.


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