Multiple installation: How do I set up multiple PF HelpDesk folders for implementing independent helpdesks for two or more departments?Table of Contents (index)Problem Type : Installation Problem Category : Public Folder HelpDesk It is possible to install PF HelpDesk in multiple public folders or mailboxes within an organization. You may have any number of Exchange servers, root file folders and databases, but each PF HelpDesk Outlook folder should have its own network file folder. You can NOT use one PF HelpDesk shared file network folder for multiple PF HelpDesk Outlook folders. If you have multiple PF HelpDesk Outlook folders for use by different teams, we recommend that a user should be allowed to only work on one PF HelpDesk folder from the same system. Each PF HelpDesk folder should not have overlapping users, since such a multiple installation of PF HelpDesk folders might cause interference problems. You may very well use virtual machines, and you may isolate each PF HelpDesk Outlook folder using Exchange permissions. Table of Contents (index) |