Timeout: I sometimes get a timeout message when I work with PF HelpDesk

Table of Contents (index)
Problem Type : Errors
Problem Category : Public Folder HelpDesk

The Timeout Expired error commonly occurs when
  • an instance of the database engine is not running

  • the server name was typed incorrectly

  • there are network problems or issues because of firewalls.
Please consult your DB/network admin if the problem persists.

This is a typical error message:

This error has occured: :
Trying to open a connection to the database with the connection string Provider=SQLOLEDB.1;Persist Security Info=True;Integrated Security=SSPI;Data Source=NEPTUNE;Initial Catalog=HelpDesk

The system error message was: :
Timeout expired
#-XXXXXXX
Sub routine : subSetupConnection
Error on line: XXXXOutlook
Version: XX.X.X.XXXXX
Table of Contents (index)