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Upgrade Public Folder HelpDesk

only for Members of kalmstrom.com Community

PF HelpDesk iconCommunity Members are welcome to download the latest version
of PF HelpDesk.

Please join kalmstrom.com Community if you are not a Member! kalmstrom.com Business Solutions takes no responsibility for problems
that occur if you upgrade without being a Community Member.

Permissions

The upgrade must be performed by a person who has Write permission over the server folder and Owner permission over the Outlook public folder/mailbox.

Note: No one should use PF HelpDesk when it is being upgraded.





Note that version 11.3 of PF HelpDesk does not have a folder homepage. All functions are moved to the toolbar/banner.

Download the .exe-file

Yes, I want to download Public Folder HelpDesk

E-mail address:

  
(for downloading a zipped file, see below)

We recommend that you always use PF HelpDesk with the latest Office Service Pack. Download it from Microsoft here:   Office 2007    Outlook 2003   


Upgrade process

For details about upgrading, refer to the Manual.  
  1. Save the installation file PFHelpDeskSetup.exe to your computer and then to the PF HelpDesk root file folder on your server.

  2. From a client, run the newly downloaded Setup file and in the installation type dialog, select 'Upgrade/Repair existing Public Folder HelpDesk' and click Next.

  3. Specify the Outlook folder of your existing PF HelpDesk installation.

  4. (Upgrade the PF HelpDesk Client Tools. ) If the client tools have been updated, they will be upgraded silently on the machine used for the upgrade. Other clients will be prompted to upgrade them the next time PF HelpDesk is started. Click yes, and the upgrade is automatic.

  5. (If you have multiple installations, repeat the process for each Outlook folder.)

Download a .zip-file

Yes, I want to download Public Folder HelpDesk as an .zip file, which I will extract manually

E-mail address:


  


Questions? Ask us!



or send us an e-mail









It was the smoothest upgrade I ever experienced from any software. Ran the install and 5 minutes later we were back up and running.
René Le Blanc
IT Manager
Gowlings.com
Community Member




Downloading for the first time? Use the Download page instead!





PF HelpDesk is updated often, since we want to:
  • adapt to and take advantage of changes in MS software
  • fix bugs as soon as possible
  • add new features Members ask for.
 
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