Upgrade Public Folder HelpDesk
for kalmstrom.com Community Members
 Members
are welcome
to download the latest version of
PF HelpDesk and upgrade your installation. Please join the
Community if you are not a Member!
The upgrade must be performed by a
person who has Write permission over the server folder and Owner permission over the
Outlook public folder/mailbox.
Outlook 2010: Allow script in public folders under Trust
center >E-mail security. FAQ
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Download the .exe-file
(for downloading a zipped file, see
below)
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We recommend that you use PF HelpDesk
with the latest Office Service Pack.
Download it from Microsoft here:
Office 2007
Outlook
2003
Outlook 2000
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Upgrade process
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For details about upgrading from V10,
refer to the
Manual.
Note that the registration keys for earlier versions
of
PF HelpDesk cannot be used for version 11.
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Save the installation file
PFHelpDeskSetup.exe
to your computer and then to the PF HelpDesk root file
folder on your server.
- From a client, run the newly downloaded Setup
file and in the installation type dialog, select
'Upgrade/Repair existing Public Folder HelpDesk' and click
Next.
- Specify the Outlook folder of your
existing PF HelpDesk installation.
- Upgrade the PF HelpDesk Client Tools.
Each client will be prompted to do so next time
PF HelpDesk is started.
- (If you have multiple installations, repeat the process for
each Outlook folder.)
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