KBase – latest revision history and current file versions

Current file versions

Filename Version Last changed
KBaseSetup.exe

2.2.0.78

2010-06-21
KBaseArchive.exe 2.2.0.368 2010-06-21
KBaseEmpty.pst   2007-09-12
KBaseFilled.pst   2007-09-12
OKBaseForm.fdm   2007-10-18


Latest revision history

21 June Update due to change of digital signature
6 May 2008 Recently some customers have complained that the registration ends abruptly due to a missing scripting encoder version of 5.6 or above, even though the scripting runtime library, is installed on the system. In order to remove this overhead, we have now slightly change the way the license information is stored for all our products. We have done away with the scripting encoder technique and implemented with a custom algorithm.
25 February An old KBase logo and ReadMe-file was replaced with new ones.
When generating KB web articles from KBase using the KBaseArchive.exe, you might see mismatch Problem Category and Problem type in the generated KB article. This is now fixed!
2008  
28 November Web KBase articles are now sorted alphabetically when listed in Table of Content page (index.htm).
18 October Message about inadequate permission in KBase file folder is now removed. If the KBase file folder does not have write permission, no values of the drop down fields of the KBase form is written to the setting text file. This will result in empty list in the drop down fields (problem category and type) when the form is loaded.
In KBaseArchive.exe, a double entry of HTML tag <ul dynamicoutline> sometimes occured in the index.htm file, leading to incorrect display of the tree structure of the problem categories and types. This is fixed with version 2.1.0.303 and above.
12 September Improvement in OWA: The KBase view was not grouped earlier, but now it is.
5 September New name, KBase, and no longer a free product. We feel that the recent improvements justify a registration fee.
31 August Outlook KBase now supports generating collapsible outlines of problem categories/types. When generating web pages images and attachments are kept just as in the articles.
22 August The default format for Outlook KBase is now RTF, to improve image quality
6 August Outlook KBase 2.0 has the following improvements and changes:
  • A new application is introduced to archive KB articles to web pages, so that they can be published as FAQs for products or services. This application is invoked by clicking the button 'Publish to web pages' available on the KBase homepage.
     
  • In the KBase form, problem type and problem category fields are now converted to drop-down combo boxes. Enter a new value or select an existing value from the list. All available values for problem type and problem category are saved in a text file 'KBSettings.txt', which is available in the KBase file folder.
    In order to retain the drop-down items for Problem Type and Problem Category fields, all the values are written to the KBSettings.txt file. Therefore all KBase users must have write permission over the KBase file folder.
     
  • The KBase example data tool has been updated to feed the FAQs from this website into KBase. The tool directly retrieves all FAQs items and converts them into KBase articles. Internet connection is required for this tool to work.
     
  • When upgrading to KBase 2.0, you need to upgrade the KBase Outlook form to use the file 'OKBaseForm.fdm' located in the KBase file folder. This file is introduced with Kbase 2.0.
    To install the form, follow these steps: Right-Click KBase public folder > Properties > Manage > Forms > Install > OKBaseForm.fdm
January 2007 With the new year and the arrival of Microsoft Vista and Office 2007 all our products had to be upgraded to be compatible with and take advantage of the new features. So was also Outlook KBase upgraded, and at the same time the application was given a nicer layout.

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