How do I move the KBase articles to a new computer?

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Problem Type : Usage
Problem Category : KBase


Follow this procedure to copy the articles and import them to a new computer:

1. On the old computer, create a new .pst file through File >New >Outlook Data File

2. Copy the KBase articles to the newly created personal folder.

3. Close the newly created personal folder in Outlook by right clicking and selecting Close

4. Close Outlook. Both the folder and Outlook must be closed before the .pst file can be .zipped or copied.

5. (Zip and) Send the new .pst file with the copied articles to the new computer.

6. Install KBase on the new computer.

7. With KBase open on the new computer, import the .pst file via File >Import and Export, and select to import into the current folder.

That's it!

 


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