KBase  FAQ

Exchange Server

• Clusters

  • Do your products support support Exchange clusters?

• General

  • Is there any way around the need for Exchange Server?

  • What if anything is actually installed on the Exchange server?

KBase

• Usage

  • How do I edit KBase articles?

  • How do I move the KBase articles to a new computer?

  • I have installed PF HelpDesk and KBase and set the path to KBase under the Other Settings tab, but when I click the "KBase" button in the ticket the data does not show up in KBase.

  • Preview Window: I am unable to view the KBase articles in the Reading Pane.

• Web pages

  • Can I change the way the generated index for web pages look?

  • The index page shown here, is it the normal one if you create web pages from KBase articles?

Public Folders

• Future

  • Can you say something about the future of Public Folders?