What is included in the developer license, and what skills are needed to work with it?

Table of Contents (index)
Problem Type : Versions
Problem Category : HelpDesk OSP

The developer edition of HelpDesk OSP comes with
  • the source codes of the HelpDesk OSP (VB6 and VB.NET).
  • the source code of OLAP Reporting Tool (VB6)
To work with the developer edition, you would require the Visual Basic 6 development IDE that form part of Visual Studio 6 as well as Visual Studio 2008 with .NET 3.5 framework. Knowledge of Outlook Object Model is required extensively for making changes/adding new features.

You also need to know how to work with Outlook Redemption and Office Web Components.

If you don't have these skills in-house, kalmstrom.com Business Solutions would be happy to help with the customization, but we have to charge for it, of course.
 

Table of Contents (index)