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kalmstrom.com Single Support

for KBase, OLAP Reporting Tool and TimeCard Single

Subscribe online via PayPal. The support fee is taken from your credit card each year if you don't cancel. This payment method is convenient if you already have an account with PayPal. You can connect most credit cards to PayPal.
Subscribe or purchase one or two years online via eSellerate.

You do not need to create an account, and you will get a more professional proof of purchase for your bookkeeping.

For payments without credit card, please contact the Sales Department

The first three months of Single Support are included in the purchase prices for my Single User Licenses. After that period you have to renew the contract if you wish to continue being a Support Customer.
  
Our products work in a complex environment. Making the most of it requires expert knowledge of both Outlook, Exchange, Active Directory and other technologies. Although most of our customers know a lot of this, it is convenient to have someone to ask when problems occur. If you describe your situation to us, we can also point out possibilities that you might not have considered.

If you buy support you are also entitled to free upgrades. Since our products are built on top of Microsoft’s, we often have to adapt them to improvements in the Microsoft products. Upgrading our products is always easy, so that support customers will have no problems upgrading their installations and always use the latest and best version.

When you buy software – any software – you become dependent on that application and its developer. Becoming a Support Customer is an insurance against the trouble switching to another application will cause you. You will also help make further development investments possible.
Peter Kalmstrom
CEO, kalmstrom.com Business Solutions
Prices:

Subscription:
– 63 EUR / 95 USD / 50 GBP

One year:
– 69 EUR / 105 USD / 56 GBP

Two years:
– 110 EUR /170 USD / 90 GBP


Prices are fixed in EUR for payments via PayPal.
Prices are fixed in USD for payments via eSellerate.
The prices in GBP are approximate.

 





Refer to the TERMS for details about what is included in the kalmstrom.com Single Support.

TERMS

Your e-mails answered within 24 hours* You ask – we answer
Remote connection services Sometimes solving the problem on your computer is the best. We can help you set up the software or solve problems.
Free upgrades of the applications you have purchased licenses for Never worry about upgrades – always use the best
Influence on future versions and features We will listen to our paying customers first
       *during Western Europe working days
 
For information about languages and service hours, refer to the Contact page
NOTE: The support contract is valid for how our products work and in some cases for Microsoft Outlook, so that our users can configure it to work best with our product. However, we do NOT offer free support on other products or on how to develop new solutions. If possible we will help with that too, but in that case will charge you by the hour.


Questions?
Ask us!



or send us an e-mail




Praise for our
support service:
 
"You guys are fantastic.  Your attention to customer service matches the excellent quality of your products."

"The support was instant
 and to the point."

"Come work for me in my IT dept, I love the support you’re giving."
 
"I give you five stars for politeness and proficiency, because I am also in a support position, and it's a difficult job."
 
"You are always responsive to our needs!"

"I consider your support to be MILES ahead of the many other companies I have dealt with."

"Thank you very much for your ongoing partnership in resolving this issues. I sincerely appreciate your help and service."

"Your help support is excellent as always, as well as the program."

"Thank you again for some of the best software support I have experienced in ages."

Whenever I need support, I get help from a qualified guy.

I give you five stars, because you have the answers I need when I need them and deliver them professionally and with a smile that comes across in your chat! :)

Signed Testimonials


 
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