– leveraging your Microsoft®

Products

Support

Free

FAQ

Requirements

Ratings

Testimonials

Partners

Press Room

Contact

About us

Blog

Home >Support >Single Support

The first three months of Single Support are included in the purchase prices for my Single User Licenses. After that period you have to renew the subscription if you wish to continue being a Support Customer.    Our products work in a complex environment. Making the most of it requires expert knowledge of both Outlook, Exchange, Active Directory and other technologies. Although most of our customers know a lot of this, it is convenient to have someone to ask when problems occur. If you describe your situation to us, we can also point out possibilities that you might not have considered.    If you buy support you are also entitled to free upgrades. Since our products are built on top of Microsoft’s, we often have to adapt them to improvements in the Microsoft products. Upgrading our products is always easy, so that support customers will have no problems upgrading their installations and always use the latest and best version.    When you buy software – any software – you become dependent on that application and its developer. Becoming a support subscriber is an insurance against the trouble switching to another application will cause you. You will also help make further development investments possible. Peter Kalmstrom CEO, kalmstrom.com Outlook Solutions Prices:    Subscription: – 63 EUR / 95 USD / 50 GBP    One year: – 69 EUR / 105 USD / 56 GBP    Two years: – 110 EUR /170 USD / 90 GBP    Prices are fixed in EUR for payments via ShareIt and PayPal. Prices are fixed in USD for payments via eSellerate. The prices in GBP are approximate.   Payment methods Refer to the TERMS for details about what is included in the kalmstrom.com Single Support.

You can pay in the following ways:

	Subscribe online via PayPal. Most usable if you already have an account with PayPal. You can connect most credit cards to PayPal.
	Subscribe or purchase one or two years online via eSellerate. You do not need to create an account, and you will get a more professional proof of purchase for your bookkeeping.
For payments without credit card, please contact my Sales Department
TERMS
Your e-mails answered within 48 hours* You ask – we answer A scheduled IM conference within 36 hours*  Let us be a part of your virtual team A scheduled telephone or Skype conference within 36 hours* Speaking is an often underestimated form of communication Remote connection services Sometimes solving the problem on your computer is the best. We can help you set up the software or solve problems. Free upgrades of the applications you have purchased licenses for Never worry about upgrades – always use the best Influence on future versions and features We will listen to our paying customers first
*during Western Europe working days
Support languages:

We understand:	Dansk	We can answer in:	Deutsch (verständlich)
	Deutsch		English (good)
	English		Español (comprensible)
	Español		Svenska (perfekt)
	Français
	Norsk
	Svenska
Free support If you have good knowledge of English and also of another language than English, German, Spanish or Swedish, you can earn free support. Help us translate our applications into that language, or improve an existing translation, and we will give you one year of the kalmstrom.com Support Subscription Services. E-mail us for more info!

Questions? Ask us!



Praise for our
support service:
 

"You guys are fantastic.  Your attention to customer service matches the excellent quality of your products." "The support was instant  and to the point." "Come work for me in my IT dept, I love the support you’re giving."   "I give you five stars for politeness and proficiency, because I am also in a support position, and it's a difficult job."   "You are always responsive to our needs!" "I consider your support to be MILES ahead of the many other companies I have dealt with." "Thank you for a great product and quick response." "Thank you very much for your ongoing partnership in resolving this issues. I sincerely appreciate your help and service." "Your help support is excellent as always, as well as the program." "Thank you again for some of the best software support I have experienced in ages." Whenever I need support, I get help from a qualified guy. I give you five stars, because you have the answers I need when I need them and deliver them professionally and with a smile that comes across in your chat! :)

Signed Testimonials