Click the .exe file to perform the installation.
Follow the instructions on the screen. Select "New"
for new installation.
Community
Members and
Support
customers are welcome do upgrade their
installations by selecting the "Upgrade"
alternative in the installer.
Languages
KBase supports 15 European languages,
and the language is automatically set to the same as
of the operative system. If that should be a language
not supported, English is used instead.
Example Data
If you want to familiarize yourself with KBase, you
can make use of the possibility to create example data.
This possibility is offered at the end of the installation,
and you will be offered FAQ of this website. Downloading
example data requires a connection to internet.
Evaluation period
KBase will function for 30 days. After that you have
to register KBase if you
want to continue using it. Press the button 'Publish to web pages' to reach i the 'License' button.
If you have problems downloading an .exe-file, you
can try this alternative, which downloads a .zip-file.
When you extract the .zip-file, you will get the .exe-file
from the download above, KBaseSetup.exe.
"We often found ourselves playing the
'Remember that problem a couple of months ago....?' game
..."
"I would estimate that we save a couple of man-hours every
month by using the KB tool (we are a small department of
3-4 people). This equates to around $100/month, or more
than $1000/year."
Outlook 2010:
Allow script in public or
shared folders
under Trust
center
>E-mail security. FAQ
If
you use KBase with
Public Folder HelpDesk, KBase is registered automatically
through PF HelpDesk. Just give the path to
KBase under the Other Settings tab in the
PF HelpDesk Settings.