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kalmstrom.com FAQ – Requirements


Category Requirements

Type Databases

Problem OLEDB or ODBC error

OLEDB or ODBC error

Error Description:"Cannot connect to the data source '[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified;IM002'."

Error Reason: "MS Access Database" User DNS is not configured on the user's machine.

This error can occur with these applications: Folder HelpDesk, TimeCard, HelpDesk OSP and Calendar Browser

Resolution: To configure a User DNS for the MS Access Database, follow the steps below:
  1. Open Control Panel >Administrative Tools >Data Sources (ODBC) >User DNS tab



  2. Click on the Add button.

  3. . You will now get a list of available Data Sources. Select "Microsoft Access Driver (*.mdb, *.acccdb)" and click Finish.



  4. You will now be asked to enter Data Source Name. Give "MS Access Database" as data source name.



  5. Click OK after adding Data Source Name
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