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kalmstrom.com FAQ – HelpDesk OSP


Category HelpDesk OSP

TypeFeatures

ProblemSettings list: Is it possible to create a new HOSPSETTING list or move the list to a different location?

Settings list: Is it possible to create a new HOSPSETTING list or move the list to a different location?

When you change the site URL for the global settings site, a new HOSPSETTINGS list will be created automatically.

Please follow these steps:
  1. ​Open the HelpDesk OSP Settings by clicking on the 'Configure' button in Outlook.
  2. Press the 'Credential Store' button.
  3. Change the site URL under the '​Global settings site'.
  4. Press the button 'Set'.
    A new HOSPSETTINGS hidden list will be created under the new site, and all the added lists information will be moved to the new HOSPSETTINGS list automatically.
  5. Press OK to save the settings.