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kalmstrom.com FAQ – Folder HelpDesk


Type Installation

Problem Wrong Outlook folder: I accidentally installed Folder HelpDesk in the wrong Outlook folder. How can I remove it?

Wrong Outlook folder: I accidentally installed Folder HelpDesk in the wrong Outlook folder. How can I remove it?

You can remove Folder HelpDesk from the wrong Outlook folder with the help of the Folder HelpDesk Remover application. Please follow these steps:
 
  1. Open Outlook and select the Outlook folder where Folder HelpDesk was installed accidently.

    FHD Folder

  2. Download the Folder HelpDesk Remover from kalmstrom.com.

  3. Extract the downloaded file and run RemoveFolderHelpDesk.exe.

    Remove FHD

  4. A remove Folder HelpDesk dialog will open.

  5. Click on Remove.

    Remove Folder Help Desk

  6. A confirmation dialog will open.

  7. Click on Yes to confirm you really want to remove Folder HelpDesk in the selected folder.

    Remove Confirmation

  8. Folder HelpDesk has now been removed from the Outlook folder.

If you already have a correct installation of Folder HelpDesk, no more steps are necessary. You can just continue using Folder HelpDesk in the correct folder.

If you don't have a correct installation, please run the Folder HelpDesk setup and make a new installation in the correct folder.
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