Home >FAQ >Folder HelpDesk kalmstrom.com site map icon Site map  

kalmstrom.com FAQ – Folder HelpDesk


Type Features

Problem Automatic e-mail when a ticket is created: Can I exclude some callers from getting them?

Automatic e-mail when a ticket is created: Can I exclude some callers from getting them?

Yes, you can. In the Folder HelpDesk Settings , Callers tab, you can choose what callers should not have an automatic e-mail when a ticket is created from their e-mails. By default all callers are checked, so uncheck the people you want to exclude from the sending list.

8196-filer

For information on the settings for automatic e-mails refer to the Folder HelpDesk manual and to the faq about that.

Products Buy FAQ Services Tips Education Contact About Us Blog

  Security and integrity

Copyright  Kalmstrom Enterprises AB  All rights reserved