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kalmstrom.com FAQ – Folder HelpDesk


Category Folder HelpDesk

Type Usage

Problem Add e-mail to ticket: How can I manually add an e-mail to a ticket?

Add e-mail to ticket: How can I manually add an e-mail to a ticket?

Select the e-mail and click on the conversion button in the 1156-filer Outlook toolbar.
When the dialog opens, choose the option "Add e-mail to ticket"
and find the ticket you want to add the e-mail to.

8180-filer