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Problem Cached mode: When I use Export to PDF I get a message about disabling the Outlook cached mode. How can I do that?

Cached mode: When I use Export to PDF I get a message about disabling the Outlook cached mode. How can I do that?

This problem occurs if you have installed Calendar Browser in a shared mailbox or public folder and the Cached Exchange Mode is enabled. Please disable it, and the Calendar Browser PDF export will work fine:

  • In Outlook, right click the primary mail account and go to the "Data File Properties". (Refer to image 1)
  • In the Outlook property dialog, click on the "Advance" button. (Refer to image 3)
  • Now in the Microsoft Exchange dialog, click on the "Advance" tab. (Refer to image 3)
  • Select the "Shared Mailbox" under the "Open these additional mailboxes:" option. (Refer to image 4)
  • Uncheck the box "Use Cached Exchange Mode" and click on "Apply" button. (Refer to image 5)
  • Restart Outlook and try again with live monitoring. (Refer to image 6)

1.
shared mailbox setting image

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shared mailbox setting image

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shared mailbox setting image

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shared mailbox setting image

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shared mailbox setting image

6.

shared mailbox setting image