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Additional Services

Extra services for kalmstrom.com products

Take advantage of our expertise in installing and configuring our products. In a remote session one of our technicians can do the work for you. During the three hour session he will also answer questions and explain what is being done. (We often split the session in two.) 

Below are just examples on what we can do. You decide what assistance you need!

Cost: 225 EUR / 285 USD

Calendar Browser Installation Assistance

Calendar Browser icon
We can help with
  • Configuring Outlook permissions
    on the public folder/mailbox where Calendar Browser is installed
  • Configuring Exchange permissions appropriately and securely
  • Importing lists of services from pre-existing databases or Excel lists
  • Custom Excel reports on your data and your Calendar Browser settings
  • Creating .html resource descriptions

HelpDesk OSP Installation and customization

HelpDesk OSP logotype
We can help with
  • SharePoint Custom fields of any sort
  • Auto responses from SharePoint when a ticket is created or changed
  • Views that show the information in the way you want
  • Custom Excel reports

TimeCard Installation Assistance

TimeCard logotype
We can help with
  • Setting up TimeCard properties with appropriate grouping
  • Configuring other Common Settings
  • Importing TimeCard properties from other databases or Excel lists
  • Custom Excel reports based on your data and your TimeCard properties
  • Setting the appropriate permissions on the network share or the SQL database



Kanban Task Manager for SharePoint
Installation and customization

Kanban Task Manager for SharePoint logotype
We can help with
  • SharePoint Views
  • Auto notifications from SharePoint when a task is created or changed, or other workflows.
  • Forms in SharePoint

Folder HelpDesk Installation Assistance

FolderHelpDesk logotype
We can help with
  • Configuring Outlook & Exchange permissions appropriately and securely
  • Entering or migrating your problem type lists, callers list and other list
  • Selecting the options that are most appropriate for your organization
  • Creating filtered Outlook views that show only the tickets most relevant to you
  • Setting up the Folder HelpDesk Online feature with the appropriate permissions and customizations
  • Install and configure KBase
  • Customizing the .html templates including links, graphics etc
  • Custom Excel reports
For Folder HelpDesk we also offer Customization of the Ticket and/or Web Form
‒ 375 EUR / 490 USD


We can help with:
  • Replace our logo with your own
  • Adding additional information fields such as dropdowns, checkboxes, options or lists
  • Hiding any fields you might not be using
  • Changing colors, fonts etc.

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