Why do I need support? Is your software so bad or difficult to install?

Table of Contents (index)
Problem Type : Support
Problem Category : kalmstrom.com Business Solutions

No, our applications are neither bad nor difficult to install, but they work in a complex environment. Making the most of it requires expert knowledge of both Outlook, Exchange, Active Directory and other technologies. Although most of our customers know a lot of this, it is convenient to have someone to ask when problems occur. If you describe your situation to us, we can also point out possibilities that you might not have considered.

To get the most out of your kalmstrom.com product(s) you need both support and free upgrades. Since our products are built on top of Microsoft’s, we often have to adapt them to improvements in the Microsoft products. Upgrading our products is always easy, so that Community Members and Support Customers will have no problems upgrading their installations and always use the latest and best version.
 
Table of Contents (index)